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Frequently Asked Questions

How long does your bar of soap last after use?
On average our soaps last way over a month.
You musk keep it on a soap dish, or dry between uses.
Also it depends on how many showers you take.
What is the expiration on your products?
Our products should be used within a year of purchase and within 6 months of opening.
Sometimes your soap looks different than the pic listed, Is that the same soap?
Yes, we will always do our best to keep our recipes as close to the last made batch (unless improved) after all it is handmade. Colors, textures & scents may slightly vary from one batch to another.
How quickly will I get my products?
SHIPPING ADDRESS: We will always ship to the address you provided. I cannot be held responsible for incorrect addresses. This is your responsibility alone.
We will process & ship your order between 2-4 days after receiving it (excluding holidays & weekends). We ship most orders (containing 3 or more products) Priority Mail *2-3 business days and orders with 1-2 items will ship First Class mail (3-5 business days). All tracking information will be provided in an email to you, once your order has been completed.
We ship using USPS. Packages weighing 13 ounces or less will ship First Class Mail. Anything over 13 ounces will ship Priority Mail. I will utilize the flat rate shipping boxes whenever possible.
Why haven’t I received any emails confirming my order or shipping yet?
Check your spam box. You should receive an email from us, confirming your order & then another email notifying you when your order is shipping with tracking information; if you have any questions regarding you order, please feel free to email us at support@store-earthandambernaturaks.com.
What makes your soaps & personal care different than Products I can buy at the store?
We use natural ingredients, including Essential Oils; No Fragrances, No Propylene Glycol, Propanediol or Synthetic Coloring, which can dry &/or irritate your skin. All our products are also made in small quantities to guarantee their quality & freshness.